Business Development
Do you have something you want to launch and don’t know where to begin? TMM is here to help; with a strong background in Non - Profit and For - Profit Businesses, TMM can work with you to build something groundbreaking. Develop and implement growth opportunities and create value for and in the organization.
Services may Include:
Sales
Marketing
Strategic initiatives/ Partnerships
Project Management
Business Planning
Product Management
Vendor Management
Negotiations
Service Development
New Services Launch
Business Plan Creation
Proposal Writing
Strategic Planning
Having Issues create revenue or getting to the next stage? TMM brings a new perspective and creative outlook to the toughest problems. From root to tip TMM will evaluate the strategies that are already in place and look at what could be implemented to create more value and success.
Services may Include:
Process Evaluation
Road Map
Intensive Strategy Sessions
Information Management
Would you like a more organized approach to your information management? Information management (IM) is the process of collecting, storing, managing, and maintaining information in all its forms. Information management is a broad term that incorporates policies and procedures for centrally managing and sharing information among different individuals, organizations, and/or information systems throughout the information life cycle. IM also focuses on how that information is shared and delivered to various recipients, including individuals and different computing devices such as an organization’s website, computers, servers, applications, and/or mobile devices.
Services may Include:
Enterprise Content Management
Electronics Records Management
Business Process Management
Knowledge Management
Web Content Management
Document Management
Social Media Governance
Business Process Management
Record Management
Content Management
Create value from your information. Hire TMM to help with your information management!
Workforce & Leadership Development
Successfully developing people takes more than just an occasional training session. It takes a strategy. In an effort to strengthen define, recruit, expand, diversify, develop & Support an effective, and competent workforce, TMM develops resources, training's, and manages employees & Leaders of your organization
TMM believes that leaders can be developed by enhancing natural ability with learned skill development through formal and informal learning opportunities, experience, dialogue, role modeling, feedback, mentoring and coaching, and more. A thoughtfully designed workforce development strategy can reduce employee turnover; increase productivity; enhance your ability to leverage new technologies; improve customer service and lower costs. The right workforce development strategy can also improve safety and increase the potential for business expansion.
Services may Include:
Seminars
E-Learning
Hands-on Training
Training Guides development & Design
Program / Performance Management
Succession Planning
Staff Training
Coaching
Risk & Conflict Management
Team Building
Organizations need strong leaders and a stable, competent staff to guide, manage and deliver services to clients. The quality of staff at all levels determines, in large part, the quality of service clients receive and experience.
Project Management
Project Management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. TMM creates a specific set of operations designed to accomplish the goals of the client.
Services may Include:
Conception & Initiation
Definition & Planning
Launch / Execution
Performance & Control
Customer Service & Operations
The importance of trust, ownership, and empathy in customer service is often overlooked. Hire TMM to help you create a customer service strategy that will give your clients m experience they'll never forget!
Services may Include:
Relationship manager
Customer service solutions
Managing resources
Customer service accounts
Customer Experience Management